2. BE DEFENSIVE

In his book What Makes Marriages Succeed And Fail (Simon & Schuster, 1994), family therapist John Gottman, Ph.D. summarizes more than twenty years of clinical research which clearly shows, among other things, that married people who repeatedly become defensive when challenged or criticized by their partner have much higher rates of unhappiness and divorce.

Being defensive is not only destructive--it shuts you off from an extremely valuable source of feedback. In order to succeed in our interpersonal relationships, we've got to be willing to admit when we are wrong. The only problem is we are not usually in good position to recognize when we are wrong.

Our partners, however, are usually in excellent position to recognize when we are wrong. They are also usually more than happy to point this out to us, in the hope that we will make corrections.

If you routinely shut out this valuable source of feedback, by always seeking to defend your actions or point of view, you will damage your relationships by not letting others contribute to you. You will continue to commit the same mistakes, over and over again, until the other person gets tired of this...and you as well.

The secret to dealing with criticism from others is not to reject it or act defensively. The secret is to listen intently to everything the other person is saying about you, and then try to find one or more things you can agree with! Don't automatically try to defend yourself or prove you are right. Instead, work very hard to validate, rather than reject, at least some of what the other person is saying.

Ben Franklin said, "The sting of another's criticism usually comes from the truth in it." If you want to have happy, healthy, long-lasting relationships, look for these "truths" and be willing to admit them.

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